INTRODUCTION TO EMOTIONAL INTELLIGENCE
Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges.
It’s not just a passing management fad, in fact it is based on a great body of data based on studies of tens of thousands of working people taken from a wide range of industries.
The research shows which qualities make a star performer and while emotional intelligence isn’t the sole predictor of performance potential, it has been proven to be a key indicator in this area.
This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence.
It contains a sections on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.
Finally it will highlight the role played by emotions in the workplace and provide practical advice including tips for using emotional intelligence to deal effectively with emotions in situations that can arise in the workplace.
OUR COURSE FEATURES
✓ Developed By Industry Professionals
✓ Instant Accredited Certificate
✓ Instant Access To Course
✓ Fully Online Video Course
✓ Fully Online Course And Assessment
✓ Complete Course At Any Time
✓ Complete Course On Any Device
✓ Complete Course At Your Own Pace
COURSE MODULES
✓ What Is Emotional Intelligence?
✓ Understanding And Recognising Emotions
✓ Emotional Intelligence At work
✓ Tips For Dealing With Emotions At Work
COURSE DURATION: 50 Minutes
HOW DO I COMPLETE MY COURSE?
Completing your course is simply done in the following easy steps:
1} Select your course of choice, click the ‘BUY’ button to complete your purchase.
2} Once your purchase is successfully completed, you will receive an email with login details(username and password) to our e-learning portal dedicated to you so that you can access and complete your course whenever your want.
3} Once you have completed and passed your course, you will be able to download and print out your certificate.
COURSE ACCREDITED BY:
On successful completion of the course, you will be issued a quality assurance certificate. This can be used to provide evidence for compliance and audit.
WHO SHOULD DO THIS COURSE
This course is aimed at supervisors and managers that want to develop more effective relationships with members of their teams.
The course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills.
This acts as a great introduction to the subject and covers the key concepts and theories relating to emotional intelligence.
Recommended System Requirements
✓ Browser: Up to date web browser
✓ Video: Up to date video drivers
✓ Memory: 1Gb+ RAM
✓ Download Speed: Broadband (3Mb+)
IF YOU HAVE ENQUIRIES ABOUT ANY OF OUR COURSES, INTERESTED IN BULK PURCHASES OR JUST HAVE GENERAL QUESTIONS, PLEASE FEEL FREE TO CONTACT US.